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At Livovestae (hereinafter referred to as "we" or "us"), we provide a secure and seamless shopping experience for our customers looking for high-quality garden table sets, outdoor hanging chairs, outdoor folding chairs, outdoor dining chairs, and outdoor chairs. Our online store is dedicated to providing reliable service and high-standard products.

Credit Card Payment Process

We accept major credit cards for all purchases, including Visa, MasterCard, and other valid credit card providers.

Process Initiation
Once you have selected your desired outdoor furniture items and added them to your shopping cart, proceed to the checkout page. You will be prompted to enter your shipping details followed by your credit card information, including the cardholder name, card number, expiration date, and security code (CVV).

Payment Confirmation
After submitting your payment details, the transaction will be processed through our secure system. Once the transaction is authorized, you will receive an on-screen confirmation and an automated payment receipt via email. This receipt serves as proof of your purchase and contains your order details.

Security and Data Protection

We prioritize the safety of your information and ensure that your shopping experience is protected.

Credit Card Security
All credit card transactions are processed using secure encryption technology. We do not store your full credit card details on our servers. The transmission of sensitive data is protected to ensure that your financial information remains confidential and safe from unauthorized access.

Our Privacy Policy
We are committed to protecting your personal information. All data collected during the payment process is handled with strict confidentiality. We only use your information to process your orders and provide the best possible service. We ensure that your data is handled in accordance with high standards of privacy protection.

Dispute Resolution

We aim to provide a transparent process for addressing any concerns regarding your transactions.

Resolution Services
If you encounter any issues regarding a payment or an order, we encourage you to contact us immediately. We will investigate the matter thoroughly and work toward a fair resolution. Our goal is to ensure that every customer is satisfied with their experience.

Additional Assistance
If a resolution cannot be reached through initial communication, we provide further support to review the transaction details and provide documentation to assist in clarifying any discrepancies with your financial institution.

Communication and Support

We believe in maintaining open lines of communication with our customers.

Updating Information
We may update our payment procedures from time to time to enhance security or improve our service. Any significant changes to how we handle payments will be updated on this page. We recommend checking this section periodically to stay informed.

Currency and Pricing

All prices listed on our online store are displayed in the currency specified at checkout. The total amount charged will include the product price and any applicable shipping fees. There are no hidden fees, and the price you see at the final checkout stage is the total amount you will pay.

Payment Failure

In the event that a payment is declined, please check that your card information was entered correctly and that your card has sufficient funds. If the problem persists, we recommend contacting your bank or attempting to use a different credit card. You may also contact us for further guidance.

Order Processing

Orders are processed once payment confirmation is received. Please ensure that the information provided is accurate to avoid any delays in the preparation and shipment of your outdoor furniture.

Contact Information

If you have any questions regarding these payment methods, please reach out to us using the details below:

Address: 9120 WAYNE ST, CROSSROADS, TX 76227, US
Phone: +1 (831) 251-2351
Email: customer@livovestae.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)